Application of the QFD Method for Product Development and Requirements
This training will provide you an understanding of the Quality Function Deployment method (QFD) and its performance. The practical and purposeful use of the method QFD at the product definition will be demonstrated. Further, you will learn the methodology and procedure of QFD and can classify them into the product development process. Techniques for capturing customer requests and their translation into evaluated customer requirements as well as the derivation of the technical product concept are conveyed. Evaluation and interpretation of the results completes the training. The main focus is on the implementation of the individual steps of the QFD using case studies and teamwork.
Product manager, program manager, project manager, R&D employees, technicians, employees from product marketing, sales, quality management and production
Professional experience in the above mentioned areas is an advantage.
The main focus of the seminar is the transfer of the practice-oriented and purposeful use of the method QFD in product development. As a result, errors are reduced and customer satisfaction is increased.
Quality Function Deployment: Overview
Purpose and benefits of the method QFD
Classification and importance of QFD in product development process
The House of Quality - From the market requirements to the product concept
Customer requirements versus customer needs
Integrated methods for prioritizing and evaluating